Terms of Service

1. Introduction Welcome to StarFunnel (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of the StarFunnel website, platform, and related services (collectively, the “Service”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service. ⸻ 2. Description of Service StarFunnel provides a software platform that enables businesses to collect, manage, and display customer reviews using QR codes and web-based review pages. We reserve the right to modify, suspend, or discontinue any part of the Service at any time. ⸻ 3. Eligibility You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. ⸻ 4. Account Registration When creating an account, you agree to: • Provide accurate and complete information • Maintain the security of your login credentials • Accept responsibility for all activity under your account You may not share your account credentials with others. ⸻ 5. Customer Reviews & User Content StarFunnel allows businesses to receive reviews from customers. You acknowledge that: • Reviews are submitted by third parties. • We do not guarantee the accuracy or reliability of reviews. • Reviews may be publicly visible. • We reserve the right to remove content that violates these Terms. You agree not to: • Post false or misleading content • Generate fake reviews • Use the Service for unlawful purposes • Harass or abuse others through the platform Businesses are solely responsible for how they use reviews collected through the Service. ⸻ 6. Payments & Billing Certain features require payment. Payments are processed securely through Braintree, a third-party payment processor. We do not store full credit card information on our servers. By subscribing to a paid plan, you agree: • To authorize recurring billing (if applicable) • That fees are non-refundable unless required by law • That cancellation stops future billing but does not retroactively refund prior charges We may change pricing with reasonable notice. ⸻ 7. Acceptable Use You agree not to: • Use the Service for illegal or fraudulent activity • Attempt to hack, disrupt, or reverse engineer the platform • Introduce malicious software • Interfere with platform security Violation may result in suspension or termination. ⸻ 8. Termination We may suspend or terminate accounts if: • You violate these Terms • You engage in fraud or abuse • Continued use presents legal or security risk You may cancel your account at any time. ⸻ 9. Intellectual Property All software, branding, logos, design, and content (excluding user-submitted content) are owned by StarFunnel and protected by intellectual property laws. You may not reproduce or distribute our intellectual property without written permission. ⸻ 10. Disclaimer of Warranties The Service is provided “as is” and “as available.” We do not guarantee: • Specific business results • Review volume • Uninterrupted or error-free service ⸻ 11. Limitation of Liability To the maximum extent permitted by law, StarFunnel shall not be liable for: • Indirect or consequential damages • Loss of revenue or business • Third-party content Our total liability shall not exceed the amount paid by you in the previous 12 months. ⸻ 12. Indemnification You agree to indemnify and hold harmless StarFunnel from claims arising from: • Your misuse of the Service • Your violation of these Terms • Content submitted through your account ⸻ 13. Governing Law These Terms are governed by the laws of [Insert Country/State], without regard to conflict of law principles. ⸻ 14. Changes to Terms We may update these Terms periodically. Continued use of the Service constitutes acceptance of updated Terms. ⸻ 15. Contact Information For questions regarding these Terms: [Your Legal Business Name] [Business Address] Email: support@yourdomain.com